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Shop Zone > Customer Service > F.A.Q.'s

Please find below the most frequently asked questions by our customers. If you don't find the answer to your question or should you have any further questions or comments about our products, website or our service then we'll be happy to help.

Please contact us at - support@waytoindia.com

Are Color choices available for your displayed outfits?
Regarding colors, please request us the exact Product Number of your desired dress. Such request should be made by getting in touch with our customer support executive by sending an email at support@waytoindia.com and giving the reference of your desired outfits and our customer support executive will notify you the colors that are available in through E-mail or phone within 24 hours.

Can I return a product if I am not happy with it?
At Way to India we aim to provide our customers with the highest quality goods & service at the best possible prices delivered straight to your door. If for any reason you are not satisfied with your purchase you can contact our customer care executive through mail support@waytoindia.com, and we will try to resolve the issue in most amicable manner.

Are your items held in stock?
All our items displayed on our website are held in stock and can therefore be dispatched to you at the earliest.

Do your sari blouses come as ready made?
The blouse comes as unstitched unless stated otherwise. This is as the design and fitting of the blouse can only be determined by the wearer and is essential to the overall finish of the sari. You can even get your blouse stitched in various patterns on order.

Are my credit card details secure?
Shop with confidence, shopping on line with us is safe and secure. Once a customer enters the order process, every bit of information that is transferred between you and us is encrypted using SSL encryption. Your credit card information is stored securely by our Authorised Payment Processor.

Can I place an order by phone or fax?
All orders are processed on our website. But if for some reason, you want to place your order through phone you can call our sales department @ 9910103111 and we will be more than happy to help you.

What is your privacy policy?
At Way to India we are committed to protecting your privacy & personal details. We do not pass on, sell, trade or rent your personal information to other companies other than the information which is required to fulfill the delivery of your order.

 

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